You can use our service through various ways, such as accessing our website to buy some products, using our product and service etc. If you could share some information with us (For example, make a new ID), we can provide you better services. For example, display a higher degree of product updates and advertisings, help you to connect with other people or share something with them more quickly and easily. In this case, we will explain you how we collect and use your information, as well as how you can protect your privacy.
Our privacy policy includes the following aspects:
• What information we collect
• How we collect and use your information
• How selectively to provide your information and how to access and update the information
• Scope of information sharing, security and privacy policy and revision
We collect your personal information and non-personal information. (Personal information is the data can be used to unique identification or contact with somebody. Non-personal information is the data that can not be used directly with any specific individuals.) If we won’t combine non-personal information with personal information, during this time, such information will be treated as personal information.
When you are in contact with Zhongshan YESHM Commodities Co., Ltd (Hereinafter referred to as “YESHM” or “WE”) or a YESHM affiliated company, you may be asked to provide your personal information which is necessary to use our service. Such information will be combined with others to improve our products and services etc. Below are some examples that we may collect of the personal information and how we may use it.
• When you create a YESHM ID, download and update a software, register on YESHM Retail Store, participate in an online survey or other interaction with YESHM, you may be asked to provide your personal information. Not only your name, phone number, email address, mailing address, but also other information should be provided.
• We may collect your personal information when you buy our products and services. It includes not only the delivery details, bank account, credit card details, billing address, credit verification but other financial information, connection and communication record etc.
• When you share your content with family and friends using YESHM products, send messages and products, or invite others to join you on YESHM forums, YESHM may collect the information you provide about those people such as name, mailing address, email address and phone number etc.
• Use of personal information
• YESHM will strictly comply with this privacy policy and update the specified content to use your personal information. Your personal information will be used for the collection which has been identified and you have agreed. If there is any other purpose, we will ask your consent in advance.
• The personal information we collect is used to provide you YESHM products and services, to fulfill your order or perform the contract between you and YESHM, to make sure the function of our products and services are safe, to verify your identity, to avoid and investigate swindle or other situation of improper use.
• The personal information we collect is used to help us develop our products and services. Normally we only use general information and statistical information for such purpose.
• The personal information we collect is used to contact with you. For example, keep you posted on YESHM’s latest product or service update.
• The personal information we collect is used to products personalized design and to provide you more close-fitting services. For example, we will recommend and show you the customized content and advertising under our services system or use for research.
• If you participate in a lottery, contest or similar promotion activities which are held by YESHM, we may use the information you provide to administer these activities.
Meanwhile, with the view of operating and improving our technology and service, we YESHM will collect and use your non-personal information by ourselves. This will help YESHM to provide you better user experience and improve the service quality.
Following are some examples of non-personal information that we may collect and how we may use it.
• when you create a YESHM ID, download and update a YESHM software, register on YESHM Retail Store, participate in an online survey, or participate in other interaction with YESHM, we may collect your information such as occupation, language, zip code, area code and the time zone where a YESHM produce is used.
• Use habits and discover relevant information—When you participate in YESHM’s “improving plan on users’ experience”, we will anonymous statistics according to you of the use of each function of the product. So that we could collect your use habits on our website, products and services. In addition, we will collect environmental information mobile phones easy to diagnose the problem when the system non-normal exit and crash.
• Information about the server’s records—YESHM will collect relevant information through your server, such as uploading, downloading, synchronizing or scanning something from the web. They are all non-personal information.
• Cookies and other technologies---YESHM’s website, online services, interactive application, email messages and advertisements may use “cookies” and other technologies to collect and store your non-personal information.
• Log files---When you access to YESHM, our server will record your log files automatically. This information may include Internet Protocol (IP) addresses, browser type and language, referring pages, operating system, date/time stamp and click stream data.
• We may collect some information such as occupation, language, zip code, area code and the time zone where a YESHM product is used, so that we can better understand customer behavior and improve our products, services and advertisings.
• We can get statistical data by analysis of YESHM’s “improving plan on users’ experience”. Continuously, we can improve our products and service on operating experience, operating performance, fix problems and the functional design.
• We collect information through cookies and other technologies (for example Pixel tags). It brings better user’s experience and improves the quality of our service completely.We may send email messages in a format like pixel tags so that customers can read and tell us whether mail has been opened. We may use this information to reduce or eliminate message sent to customers.
Everyone has different opinions on their privacy right. Then, we will show our method on collection so that you could select the one you could accept.
• You can revise the browser’s setting to reject or accept cookies according to your request. You can also delete it from your storage device or advising you when writing cookies.。
When you click on www.yeshm.com to login in YESHM ID, you can update and delete some of your personal information. You can also ask us to delete your personal ID unless some legal reasons that we have to keep them.
Whenever you use our service, we will make sure that you can access your personal information. If the information is wrong, we will do best to let you update and delete your information through various ways. (Unless there are some legal reasons that we have to keep them.) Before updating your personal information, we may ask you to verify your identity, and then processing your request.
For those endless repetition, need too much technical input, creates the risk or very unrealistic request on the privacy of others, we may be rejected.
As long as we can allow you to access and modify the information, but it does not need too much investment, we will provide you free service. In order to protect the information from accidental or malicious destruction, we try to improve the maintenance of the service. Therefore, when you delete the information from our service, we may not delete them from our browser or backup system.
We will safeguard your personal information strictly and won’t share it with the third party except the limited share which is allowed and written on the privacy policy.
We could share your personal information to the third party as following conditions without your agreement upon obtaining your authorization.
• We will share your personal information with the third party due to legal process, litigation, law enforcement or other law stipulation or requests.
• We will provide your personal information to our subsidiary, affiliated company or other reliable enterprises or persons in order that they could handle the information on behalf of us and request them use it consistent with this Privacy Policy and any other applicable classified safety precautions.
• In the event of a reorganization, merger or sale, we will continue to safeguard the personal information according to the current privacy policy and inform the users influenced before we may transfer all personal information we collected.
We will share non-personal information reasonably with public and partner perhaps due to the operation or protecting the request of users, such as we show the whole trend of using on our products or services.
We take effort on safeguarding users’ personal information against unauthorized access, alteration, disclosure and destruction. Thus, we take the following precautions specially:
We use SSL encryption on many services.
We will check the information collected, saving and handling (including physical safety precautions) against unauthorized access from kinds of systems.
We only allow our staff on behalf of YESHM or authorized service company to know the personal information and handle it. They should fulfil the contract privacy obligation strictly. They will be investigated the legal liability or terminated the relations with YESHM if they have not fulfilled the obligation.
The safety of your personal information is very important for us. Thus, we will take continuous efforts on safeguarding the safety of your personal information and implement protection means on the whole process of the saving and transmission against unauthorized access, using and disclosure. Meanwhile, for some detailed content of encryption data, only users could visit it and others are not allowed.
Our privacy policy is not applied to the third party products and/or services.YESHM products and services may contain the third party products and service. When you use the third party products and services, they may obtain your information. Thus, we will remind you to learn about the privacy policy of those third parties.
Meanwhile, the privacy policy is not applied to the collected data from outside website when you click the link.
We suggest children under 13 using YESHM products and service under the condition of the legal guardian’s allowance and guide.
YESHM won’t collect personal information when we know they are children and also won’t disclose the information to any other third parties. Guardian have the right to refuse YESHM and affiliated company continuing to collect the guardian’s personal information or request YESHM and affiliated company delete the guardian’s personal information. If we found we collected the personal information under 13, we will take steps to delete the information as soon as possible.
The privacy policy is allowed to make adjustment. We won’t reduce your owned right according to the privacy policy without your express agreement unless we send notice to your e-mail box supplied by you or post it on our website.
